Receive a Free Brand Umbrella with Your First Order!
Frequently Asked Questions (FAQs)
1.1 What’s AI Design
At 2E Pet, AI design means we use AI tools (like image generation models) to turn your ideas, photos and stories into unique artwork.
- You tell us about your pet, partner, family or a special moment
- We choose style, composition and mood together with you
- AI helps generate multiple versions
- We refine, adjust and pick the one that feels most “you”
This can be understood as: you provide the “soul” and the story, AI provides the paintbrush, and we are responsible for aesthetics and control.
1.2 What is an NFT?
Very simple version:
- An NFT is a unique digital certificate on the blockchain
- It proves: “This artwork belongs to this wallet address”
- You can see, hold and transfer it in your crypto wallet
- Even if the image is copied online, the ownership record on-chain is unique
For 2E Pet, NFT = Your custom-designed “digital ownership certificate + collector’s card”.
You buy the physical item (necklace, gift, merchandise), and we’ll give you an extra “on-chain version”.
We will mint your work on the Base Chain (a Layer 2 blockchain based on Ethereum), making recording faster and cheaper.
Our entire process can be summarized in one sentence:
Use AI to help you draw your memories, and use NFTs to help you “lock” your memories on the blockchain.
Specifically:
- You place an order for customized products (such as pet necklaces, couple gifts, or related accessories).
- We create AI-powered designs (AI illustrations/visual designs) based on your story.
- This final draft image will be：
- Print it on your physical products (necklaces, picture frames, cushions, T-shirts, etc.)
- At the same time, we’ll mint it into an NFT on the Base blockchain for free, recording it on the chain.
NFT is positioned here as：
👉 A digital keepsake and proof of ownership that belongs to you. It is not a financial product and does not promise any returns.
You can follow these steps to create your custom AI artwork with 2E Pet.
Step 1 — Place Your Order
- Choose your product on our store
- e.g. custom pet necklace, couple bracelet, canvas print, hoodie
- Select size / material / color as usual
- Complete the payment
You’ll see this note at checkout:
“Every custom order includes free AI design & NFT minting on Base.”
Step 2 — Share Your Memories
After you place your order, we’ll contact you (via email / WhatsApp / WeChat / in-store message).
Please prepare:
- 1–5 photos
- Your pet, partner, family, friends, travel, or a special moment
- A short story (3–10 sentences)
- Who is in the photos?
- What happened?
- Why is this memory important to you?
- Optional: your preferred visual style, for example:
- “Painterly / oil painting”
- “Dreamy pastel”
- “Cyberpunk neon”
- “Soft anime style”
Based on what you share, we’ll summarize a clear creative direction, for example:
“A warm, golden-hour scene of a girl and her dog on a hill, in soft watercolor style.”
Step 3 — AI Generates Design Options
This is where 2E Pet + AI starts working for you:
- We input your story and photos into our AI art tools.
- The AI generates a set of draft images.
- Our designers manually review and refine them:
- Select the versions that best match your story and emotions
- Adjust details such as facial features, lighting, and text
- We send you a preview with several options.
What you do:
- Pick the one you love most from the preview options.
- If you want small tweaks (e.g. color, expression, text), tell us and we’ll fine-tune it.
The goal: you look at the final image and instantly feel —
“This is my story.”
Step 4 — Finalize the Artwork for Your Product
Once you confirm the final version, we will:
- Adapt the artwork to your product, including:
- Size, composition and resolution
- Different product formats: pendant necklace, ring, framed print, apparel, pillow, etc.
- Prepare the final print file
- Send it to our production partner / POD supplier
Soon, you’ll be holding a physical product that carries your AI artwork and your memories.
4. NFT Part: How Your Design Becomes an NFT
We keep this part as simple as possible so everyone can enjoy it.
Step 5 — We Mint Your Artwork as an NFT
When your artwork is finalized, we:
- Upload the artwork and basic metadata (title, description, creator info, etc.)
- Mint it on Base, our chosen blockchain
- Create one unique NFT that represents:
- Your artwork
- Your ownership
In simple terms:
“We will mint your design as a unique NFT on Base for free, so your memory also lives on the blockchain.”
Step 6 — How to Receive & View Your NFT
There are two main ways to use your NFT. You can choose what fits you best.
Option A — You Already Use a Crypto Wallet
If you’ve used Web3 / crypto before:
- Provide a wallet address that supports Base
- For example: MetaMask, OKX, Bitget, etc.
- We will send your NFT to that address.
- You can view it via:
- A blockchain explorer
- NFT platforms that support Base
Option B — You’re New to Web3 (No Wallet Yet)
If you’re a complete beginner, don’t worry:
- We can use a custodial wallet / email-based wallet solution (chosen by 2E Pet).
- You log in with your email or social account to see your NFT.
- If you later create your own crypto wallet, you can transfer the NFT from the custodial wallet to your own address.
A simple way to think about it:
“Think of it as a digital certificate and collectible card for your design. We’ll keep it safe for you, and you can claim or transfer it when you are ready.”We offer several pricing options to suit different needs. You can view a detailed breakdown of our plans and features on our Pricing Page. We have a free tier, monthly subscriptions, and annual plans.
Q1: I don’t understand NFTs and I don’t have a wallet. Can I still join?
Yes, absolutely.
All you need to do is place an order and co-create the AI design with us.
We will handle the NFT minting on Base for you.
If you later want full control of your NFT, we’ll guide you step by step or offer a simple wallet option.
Q2: Will my AI design look the same as someone else’s?
We design each artwork individually, based on your photos and your story.
- We create your art from your unique memories.
- Our team manually selects and fine-tunes the results.
- The final version is only used for your custom product and your NFT.
So, your artwork is not a generic template — it’s a piece tailored around your personal memories.
Q3: Can I download the AI artwork as an avatar or wallpaper?
Yes.
You’re welcome to use your artwork as:
- Profile picture
- Social media cover
- Phone or desktop wallpaper
For large-scale commercial use (e.g. mass-printing merchandise for sale), please contact us first to confirm.
Q4: What if I don’t care about NFTs and only want the physical product?
No problem.
- You still receive your custom AI artwork
- You still receive your physical product as usual
The NFT is an extra free service from 2E Pet.
If you’re not interested right now, we will still keep the record on Base. If you change your mind in the future, you can always come back and ask us how to view or claim it.
Seize the Opportunity
In One Sentence
With 2E Pet, your memories don’t just stay in your phone.
We turn them into AI-crafted artwork, print them on meaningful gifts, and mint them as NFTs on Base so your story can live both in your hands and on the blockchain.